Terms & About - PairUp Malawi | Privacy Policy & Terms of Service

About PairUp Malawi

PairUp is Malawi's premier dating platform designed to help singles find genuine connections through a modern, user-friendly interface. We prioritize safety, authenticity, and meaningful interactions to help you find your perfect match.

Our Mission

To create a safe and engaging environment where Malawian singles can build meaningful relationships based on shared values, interests, and compatibility.

Our Vision

To become Malawi's most trusted dating platform, known for fostering genuine connections that lead to lasting relationships.

Why Choose PairUp?

Malawi-focused matching algorithms
Rigorous profile verification process
Safe and secure platform
Cultural sensitivity and understanding
Dedicated customer support

Privacy Policy

Your privacy is our top priority. This policy explains how we collect, use, and protect your personal information.

Information We Collect

Profile Information

Name, age, location, photos, and personal preferences you provide during registration.

Communication Data

Messages, chats, and interactions with other users on our platform.

Technical Information

IP address, device information, and browsing activity for security purposes.

Payment Information

Encrypted payment details for premium services (processed securely).

How We Use Your Information

To provide and improve our matching services
To personalize your experience and suggest compatible matches
To communicate with you about your account and platform updates
To ensure platform security and prevent fraudulent activities
To analyze usage patterns and enhance user experience

Your Rights

You have the right to access, correct, or delete your personal information. You can manage your privacy settings in your account or contact our support team for assistance.

Terms of Service

By using PairUp Malawi, you agree to these terms and conditions. Please read them carefully.

Eligibility

You must be at least 18 years old to use our services
You must provide accurate and truthful information in your profile
You may not create multiple accounts without authorization
You are responsible for maintaining the confidentiality of your account

User Conduct

You agree to interact with other users respectfully and refrain from:

Harassment, bullying, or abusive behavior
Posting false, misleading, or inappropriate content
Impersonating others or creating fake profiles
Commercial activities, solicitation, or spam
Sharing explicit or offensive material
Attempting to access other users' accounts

Payment Terms

PairUp offers both free and premium subscription plans:

Basic Plan: Free access to essential features
Premium Plan: Full access to all features including unlimited messaging
VIP Plan: Premium features plus profile boosting and priority support

All payments are processed through secure payment gateways. Subscription fees are non-refundable unless required by law.

Safety Tips

Your safety is our priority. Follow these guidelines to ensure a positive and secure experience on PairUp.

Online Safety

Protect Personal Information

Never share financial details, home address, or other sensitive information with other users.

Use Our Platform

Keep communications on PairUp until you feel comfortable sharing contact details.

Verify Profiles

Look for verified profiles and report suspicious activity to our support team.

Trust Your Instincts

If something feels wrong, it probably is - report and block the user immediately.

Meeting In Person

Public Places: Always meet in busy, public locations for first dates
Inform Others: Tell a friend or family member about your plans, including when and where you're meeting
Transportation: Arrange your own transportation to and from the date
Stay Sober: Limit alcohol consumption and keep your drink in sight at all times
Emergency Plan: Have an exit strategy if you feel uncomfortable

Remember: PairUp is a tool to facilitate connections, but you are ultimately responsible for your safety. Take your time getting to know someone and always prioritize your well-being.

Terms & About PairUp